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Dalton, GA(706) 847-0826 Ringgold, GA(706) 956-1360 Cleveland, TN(423) 339-9581 Farragut, TN(865) 218-2100 Oak Ridge, TN(865) 685-0941

Phones are answered Monday to Thursday. Every clinic is closed Friday.

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Accepts Cigna & Cigna Medicare Advantage Benefits verified before your first visit Clinics in Cleveland, Farragut & Oak Ridge

Yes, we accept Cigna in Tennessee

Cigna's employer group, individual and marketplace plans are all plans we work with, and Cigna Medicare Advantage is accepted as its own contract. Many Cigna members carry coverage through a national employer — the card works here the same way it does at home.

Cigna plans sometimes route specialty care through their own network layers. We sort that out with Cigna during verification. You do not need to untangle it before you call.

What Cigna plans typically cover for pain management

Most Cigna health plans cover interventional pain management when it is medically necessary — the evaluations, image-guided injections and nerve procedures that make up our core work. That typically includes care such as epidural steroid injections, medial branch blocks, radiofrequency ablation and spinal cord stimulation for conditions like back pain, neck pain, sciatica and radiculopathy. Cigna commercial and Cigna Medicare Advantage run their own rules, so we confirm your specific plan before your first visit.

Prior authorization

Some Cigna plans require prior authorization before certain procedures — commonly the implanted and radiofrequency treatments, sometimes injections after the first series. If your plan requires one, our team finds out during verification and handles the request with your plan, so an authorization requirement does not hold up your care.

What you can expect to pay

What you pay depends on your specific Cigna plan: most plans involve some mix of a copay, a deductible and coinsurance, and the split is different from plan to plan even within the same carrier. That is exactly what our verification covers — when we confirm your benefits we tell you what your plan pays and what you can expect to owe, in plain numbers, before you are seen.

How we verify your Cigna benefits

Request verification with your name and phone number, have your Cigna card handy, and our insurance team will confirm your coverage directly with your plan and call you back before your first visit.

Where you can be seen in Tennessee

Once your coverage is verified, you can be seen at our Tennessee clinics in Cleveland, Farragut and Oak Ridge. We also have an ambulatory surgery center in Cleveland for procedures that are better done in a dedicated surgical setting — your care team will tell you if that applies to you.

Common Cigna questions

Does Cigna Medicare Advantage work here?

Yes — Cigna Medicare Advantage is on our accepted list as its own entry, separate from commercial Cigna coverage. We verify Advantage plans before your first visit because they manage care more actively than Original Medicare.

Does Cigna cover nerve ablation in Tennessee?

Most Cigna plans cover medically necessary interventional procedures. Radiofrequency ablation commonly requires prior authorization, which our team manages with your plan during verification.

Do I need a referral to see a pain specialist with Cigna?

Most Cigna plans let you book with us directly; some HMO-style plans want a referral on file. We check your plan's rules when we verify your benefits.

What should I have ready when I contact you?

Your Cigna card and a photo ID. If you request verification online, have the card handy when we call back — the member ID is what lets us check your benefits.

Check your Cigna coverage before your first visit.

Send your name and number and our insurance team will verify your Cigna benefits — commercial or Medicare Advantage — and call you back. Or call us and we will run the same check over the phone.