Step 1 — Download the referral form
One page.
Online referral form — not live yet
We are building a form that submits straight to the clinic, so you will not need the PDF. There is nothing to click here yet.
For referring providers
Refer a patient
Download the form, fax it with the records, hear back within one business day. The online form is not live yet.
Refer in three steps
Step 2 — Fax it with the records
Fax to — one line, every location
(866) 568-6713
Send these with the form
- Imaging reports — MRI, CT or X-ray
- Your most recent clinical notes
- Patient demographics
- Insurance information
No cover call is needed. If you would rather talk a case through first, every clinic direct line is in the contact panel on this page.
Step 3 — We acknowledge within one business day
We confirm receipt back to your office. If you have not heard from us within one business day, call the clinic directly.
Clinic direct linesClinics and schedule
All five clinics are open Monday to Thursday and closed Friday.
Dalton, GA
1500 Dug Gap Road
Dalton, GA 30720 · Whitfield County
Direct line: (706) 847-0826
Hours: Mon–Thu 8:00 am–5:00 pm
Ringgold, GA
4964 Battlefield Parkway, Suite B
Ringgold, GA 30736 · Catoosa County
Direct line: (706) 956-1360
Hours: Mon–Thu 8:00 am–5:00 pm
Cleveland, TN
2550 Business Park Dr NE
Cleveland, TN 37311 · Bradley County
Direct line: (423) 339-9581
Hours: Mon–Thu 8:00 am–5:00 pm
Farragut, TN
11416 Grigsby Chapel Rd
Farragut, TN 37934 · Knox County
Direct line: (865) 218-2100
Hours: Mon–Thu 7:00 am–5:00 pm
Oak Ridge, TN
103 Donner Dr
Oak Ridge, TN 37830 · Anderson County
Direct line: (865) 685-0941
Hours: Mon–Thu 7:30 am–5:00 pm
Surgery centers
The practice operates two ambulatory surgery centers — Dalton on the Georgia side, Cleveland in Tennessee.
Dalton, GA (ASC)
1502 Dug Gap Road
Dalton, GA 30720
Direct line: (706) 847-0826
Hours: Procedure days
Cleveland, TN (ASC)
2550 Business Park Dr NE, Suite B
Cleveland, TN 37311
Direct line: (423) 339-9581
Hours: Procedure days
What we treat, and how
Interventional pain management — diagnosis and procedural treatment of chronic and acute pain of the spine, joints and nerves.
Conditions
Twenty-four condition areas are covered in full on the site, each listing the treatment options we actually offer for it — from lumbar and cervical radiculopathy to neuropathic and post-surgical pain.
Procedures
Fifty-five procedures, each with its indications, what the patient should expect and recovery — epidural steroid injections, radiofrequency ablation, spinal cord stimulation, joint injections and nerve blocks among them.
Our opioid policy
For many referring offices this is the deciding question.
We take over patients already on long-term opioids
A patient on long-term opioid therapy can be referred here. We take over the pain management, prescribing included.
Prescribing runs under a controlled-substance agreement
Ongoing opioid prescribing requires a controlled-substance agreement, PDMP checks and drug screening.
We taper
This is not an interventional-only practice. Medication management is part of the work, and patients we take over are tapered.
Unsure whether a specific case is a fit? Call the clinic nearest your patient, or ask us a question below.
Insurance accepted
Twenty-one carriers across Georgia and Tennessee.
| Plan family | Specific carriers accepted |
|---|---|
| Commercial | Blue Cross Blue Shield, Anthem, Aetna, Cigna, UnitedHealthcare, UMR, Humana, Ambetter, Alliant Health Plans |
| Medicare | Medicare, United Medicare Advantage, Anthem Medicare Advantage, Aetna Medicare Advantage, Cigna Medicare Advantage, Humana Medicare Advantage |
| Medicaid (TennCare and Georgia) | Medicaid, BlueCare Tennessee, CareSource, Peach State Health Plan, Molina Healthcare |
| Military | Tricare |
If you are unsure about a specific plan, call the clinic before sending the patient.
Workers' compensation and accident cases
We treat workers' compensation patients on Georgia and Tennessee claims, and personal-injury patients whose care is arranged through a letter of protection, a medical lien or auto medical payments coverage, each of which is explained on the car accident and injury page. Adjusters and nurse case managers can send authorizations and records to the practice e-fax, (866) 568-6713. State-by-state panel and referral rules are on the workers' compensation page.
Ask us a question
For referring offices — check whether a case is a fit, or request a call back.
Questions from referring offices
No. Patients may self-refer, and most plans do not require a referral. A referral from you is still welcome and is handled the same way — it simply means the patient arrives with your records and your clinical question already in hand.
The one nearest them. All five clinics provide interventional pain management and each publishes its own direct line. Appointments and injections take place at the clinics. Procedures that require a surgical suite are performed at our Dalton surgery center in Georgia or our Cleveland surgery center in Tennessee.
Fax them to (866) 568-6713. That is one practice fax line covering every location, so you do not need a different number per clinic.
Twenty-one carriers, including Medicare, Medicaid, BlueCare Tennessee and Peach State Health Plan. If you are unsure about a specific plan, call the clinic and ask before sending the patient.
Chronic and acute pain of the spine, joints and nerves — twenty-four condition areas are covered in detail on the site, from lumbar and cervical radiculopathy to neuropathic and post-surgical pain.
Fifty-five, each with its own page describing indications, what to expect and recovery — epidural steroid injections, radiofrequency ablation, spinal cord stimulation, joint injections and nerve blocks among them.
Same-week appointments are available at most locations. We acknowledge every referral within one business day, and the clinic contacts your patient directly to schedule. Clinics see patients Monday to Thursday.
One call sets up the referral.
Call the clinic nearest your patient, or fax records to (866) 568-6713.